Shipping & Returns
Shipping Policy
At Lilly's Culture, we offer fast and reliable shipping options to get your products delivered right to your doorstep. We take great care in packaging your order to ensure that it arrives in perfect condition. Shipping costs are calculated based on your location and the weight of your order. Please allow 3-7 business days for processing and handling before your order is shipped.If you have any questions about our shipping policies, please don't hesitate to contact our customer service team. We're here to help!
returns policy
We want you to be completely satisfied with your purchase from Lilly's Culture. If for any reason you're not happy with your order, please contact us within 14 days of receiving your shipment to request a return or exchange. We will provide you with instructions on how to return your item(s) and issue a refund or exchange as soon as possible.Please note that all returned items must be in their original packaging and in new, unused condition. We cannot accept returns or exchanges on products that have been used. If you have any questions about our returns and exchange policy, please don't hesitate to contact our customer service team. We're here to help!
privacy policy
We receive, collect and store information that you enter into our website as well as your ip adress to give us accurate data this includes how long your session on the site is. We may collect personally details such as your email to make return visits less time consuming. We reserve the right to change this policy at any given time.